The common operating picture for emergency management.
FirstWatch unifies real-time hazard data, incident response, and field coordination into one institutional-grade platform — built for the operator on the worst day of someone's year.
One platform for the full emergency lifecycle.
From quiet days to coordinated multi-agency response — FirstWatch adapts to the cadence of the operation.
Daily Watch
Monitor hazards, weather, and infrastructure across your jurisdiction. Auto-generated daily briefings keep command informed before the day begins.
Active Response
Spin up an incident, dispatch resources, and coordinate across agencies on a shared operating picture. Every action timestamped for after-action review.
Multi-Agency Coordination
Federal, state, county, and municipal partners share one map and one truth. No more reconciling spreadsheets across jurisdictions.
Field Operations
Mobile-first field tools sync to the EOC in real time. Photos, GPS, and resource status updates flow automatically into the incident record.
Recovery & After-Action
A complete, searchable record of every decision, dispatch, and resource movement. Generate FEMA-compliant reports in minutes, not weeks.
Public Information
Coordinate messaging across IPAWS, social, and press channels from one workflow. Approvals, audit trail, and version control built in.
Built for the lifecycle of an EOC.
Pilot for free, scale to a paid agency tier when you're ready, expand to a state-wide rollout when you grow. No hidden seat fees.
Pilot
For agencies standing up their first common operating picture. Full platform access for evaluation; no procurement paperwork required.
- →Single agency · up to 25 operators
- →All federal feeds (NWS, USGS, FEMA, ODIN)
- →Map annotations & briefings
- →Community support
Agency
The standard tier for county and city EOCs in active operation. Everything in Pilot, plus unlimited users, custom data sources, and SLA-backed support.
- →Unlimited operators
- →Custom data sources & integrations
- →Incident command + after-action reporting
- →99.9% uptime SLA · email & phone support
State
For state EMAs and federal partners coordinating across jurisdictions. Dedicated implementation, single sign-on, on-prem and air-gapped options.
- →Multi-agency tenancy · cross-jurisdiction map
- →SSO, SCIM, full audit log export
- →Dedicated implementation manager
- →On-prem / air-gapped deployment available
All tiers include the full federal feed library · invoice or purchase-order billing · cooperative purchasing contracts on request
Stand up your common operating picture in under 30 days.
White-glove implementation. Pre-built integrations with the federal feeds. Training built into the rollout.